Small business owner training
You don't need to work harder. Your business needs a better system.
The Organized & Profitable Business Operations Program is eight live, instructor-led sessions that give you the systems, numbers and structure to run your business with confidence.
Who it's for
Founders who want to run their business, not just keep up with it.
You started a business because you are good at what you do. Running one takes a different set of skills: planning, systems, money, people and sales.
This program teaches those skills in a clear order, one Friday at a time, so you leave with a business that is organized, profitable and less dependent on you.
You are a founder or small business owner doing most of the work yourself
You are ready to hire, or have started building a small team
You want simple systems and clear numbers instead of guesswork
Program at a glance
Format: Live online, small group
When: 8 Fridays, February 5 to April 2, 2027
Time: 11:00 a.m. to 1:00 p.m. Mountain Time
Investment: $1,500 + GST
What you'll learn
Nine building blocks of a well-run business.
Values and Goals: Define what your business stands for and set measurable goals.
Work Strategically: Build a strategy and a structure with clear roles.
Think Systems: Design and document repeatable processes so work does not depend on you.
Track Your Money: Keep clean records and use reports to make decisions.
Getting Help: Contract and hire with a clear, compliant process.
Marketing: Sharpen your offer and know exactly who you serve.
Promoting and Selling: Plan your promotion and run a repeatable sales process.
Get Profitable: Understand profit, grow revenue and control expenses.
Stay Compliant: Set up simple systems for tax deadlines and record keeping.
Schedule
Eight Fridays. Two focused hours each.
Sessions run 11:00 a.m. to 1:00 p.m. Mountain Time. No session on March 26 (Good Friday).
February 5: Course orientation and Values
February 12: Goals and Strategy
February 19: Structure and Systems overview
February 26: Systems design, documentation and Record keeping
March 5: Financial reports, Contracting and Hiring
March 12: Product and Target market
March 19: Promotion, Sales and Profit
April 2: Revenue, Expenses and Tax
What's included
Everything you need to put it into practice.
16 hours of live instruction
Taught live by Kirsten Jenner, CPA, and Certified systems Business Coach with time for your questions every session.
The Successful Business Field Guide
A digital copy of the field guide that follows each lesson.
Certificate of completion
Attend at least 6 of the 8 sessions to earn your certificate.
Your instructor
Kirsten Jenner, CPA
Business Instructor and founder of Indigo & Root
Kirsten is a Chartered Professional Accountant certified to deliver the Organized & Profitable curriculum. Learn more about Kirsten.
Investment
$1,500
Includes 16 hours of live instruction and the digital Successful Business Field Guide. No GST charged.
Alberta business? You may qualify for government funding that covers up to 75% of the cost. See the FAQ below.
FAQ
Questions, answered.
Is this live or recorded?
Every session is taught live online on Microsoft Teams. You can ask questions and work through examples from your own business.
What if I miss a session?
Attend at least 6 of the 8 sessions to earn your certificate of completion. Classes will be recorded, but attending a recorded class doesn’t quality for one of the 6 sessions
How is this different from Founder First Scaling?
This program is group training that teaches the core skills of running a business. Founder First Scaling is a 12-month retained coaching program for founders who are building their teams and want ongoing support.
I'm in Alberta. Can I get funding for this?
You may qualify for the Canada-Alberta Productivity Grant (CAPG), which can cover 75% of eligible training costs. On this program that is $1,125 covered, with $375 paid by your business.
Your business applies, and the application must be submitted before the first session on February 5, 2027. Business owners and registered sole proprietors can qualify. Request our CAPG information package for eligibility details and a step-by-step guide to applying.